Shipping policy

Shipping Policy

At homekt-Specialty Department Store, we are committed to fast and reliable delivery across South Africa. All orders are fulfilled from our local warehouse to ensure quick dispatch and delivery.

Processing Time

All orders are processed within 1–2 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.

Shipping Coverage

We currently ship nationwide within South Africa.

Delivery Time

Estimated delivery times:

  • Johannesburg & nearby areas: ~2 business days

  • Cape Town: ~4 business days

  • Other regions: ~5–7 business days

Please note that delivery times may vary slightly depending on local courier conditions.

Shipping Cost

  • ✅ Free shipping on all orders within South Africa

No additional shipping fees will be charged at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Tracking updates may take 24 hours to become active.

Delays & Exceptions

While we aim to deliver within the stated timeframes, delays may occasionally occur due to:

  • Courier service disruptions

  • Weather conditions

  • Remote delivery locations

We appreciate your understanding in such cases.

Contact Us

If you have any questions regarding your shipment, please contact us:

📧 Email: info@homekt.com
📞 Tel: +86 13095771206